Return Info

Online Shopping Return Info

  • We will accept only authorized returns.
  • Items purchased online, CANNOT be returned at the physical store. Please follow the proper guidelines so you we can authorize your return. 
  • Authorized returns will be refunded a full amount of merchandise minus shipping to your original account as soon as we get the returns from you. If you prefer to have a store credit, it will be applied to your next order.
  • Big Deal 4 U Store diligently inspects all items before shipping, therefore, damaged merchandise is extremely unlikely. Any returned items will be inspected for signs of wear or perfume or smoke, and in the event that the item returned does not match the original condition, the buyer will not receive any refund or store credit.
  • All items must be unworn.
  • All Items must be in their original packaging with tags.
  • All returns are accepted as long as the request is made to return the item within 1 day of receiving the merchandise.
  • Once approved we will generate the FREE UPS prepaid label, we will email you with the label attached.
  • Just print the label, attach it to any box/package and return the items.
  • You will have 2 days to send the item back for full refund once you receive the free return label.
  • Once we receive the items back we will inspect the item and process the return and refund the balance back to your account.
  • Please note free return labels are available for items being shipped within 48 continental states only.
  • Please contact us with YOUR EMAIL to receive an RMA# for your return.
  • Please include your Order#, items returning, and the reason for the return.
  • Final Sale: All sales, shape wear and item(s) purchased through "Sale" these items cannot be returned for exchange, store credit or refunds. Please make sure to read and understand our return policy. 
  • Non Refundable: Cosmetics & beauty products, bodysuits, swimsuits, and/or undergarments, comforters, bedspreads, blankets are non-returnable. In the event of an unauthorized return, Big Deal 4 U Store reserves the right to apply a 50% restocking fee for bodysuits, swimsuits, undergarments, comforters, bedspreads or blankets.
  • Cancellations: If you wish to cancel your order, you may do so within 24 hours after placing your purchase. If you want to cancel your order after the initial 24 hour window, you will have to wait until you receive the item and ship it back to us in the original packaging in order to receive the full refund. You will be responsible for paying for your own shipping costs for returning your item.
  • Restocking Fee: In the event that the order is refused, unclaimed or returned to us due to incorrect or inaccurate address information, you will be responsible for ALL shipping charges and 20% restocking fee.
  • The following occurrences are subject to 20% restocking feeEntire order is returned that was purchased through any "FREE Shipping On U.S. Orders" promotion.